Customer Support & Resources

You can contact us by phoning 1300 847 328

Here are the menu options:

Press 1 – To contact our 24/7 Monitoring Centre

Press 2 – If you need to speak to our accounts and billing team, to pay a bill or update your billing details.

Press 3 – For all sales enquiries including new alarm & CCTV installations, upgrade to your existing system or if you’ve moved into a property with an alarm system and want to connect to our monitoring centre.

Press 4 – To speak to our Customer Experience and for all general enquiries relating to your account or our business.

Press 5 – If you have a question in relation to training and guarding for your business.

or if you’d prefer to send us an email, please complete the contact form below and we’ll get right back to you.

Need Help with Your Alarm? No Problem…

Need Help with Your Alarm? No Problem…

Simply click on the brand of the alarm you have installed and then search for your specific alarm type. Don’t see the manual you’re after?

Get in contact with us and we will endeavour to get it onto the website as soon as possible.

DAS NX4, NX8, NX12
& NX16